Inpatient & Outpatient Addiction Treatment Springfield MA β Drug Rehab and Alcohol Counseling
Find comprehensive inpatient and outpatient addiction treatment Springfield MA at Crossroads Agency. We provide medical detox, residential inpatient rehab, outpatient care, drug and alcohol counseling, and dual diagnosis treatment for individuals and families throughout Western Massachusetts and the Berkshires.
Why Crossroads Agency is the Right Choice for Inpatient and Outpatient Addiction Treatment Springfield MA
Licensed & Accredited Facility
Our treatment center is fully licensed and accredited, offering both inpatient and outpatient care for addiction treatment Springfield MA and all of Western Massachusetts.
Inpatient Residential Treatment
Our inpatient program provides 24/7 structured care in a substance-free environment. Live on-site while you focus fully on recovery with daily therapy and round-the-clock support.
Dual Diagnosis & Mental Health
We treat substance abuse alongside co-occurring conditions like anxiety, depression, PTSD, and bipolar disorder. Our integrated approach ensures both conditions are addressed together.
Most Insurance Accepted
We work with Aetna, Cigna, BlueCross BlueShield, UnitedHealthcare, Medicaid, Medicare, Empire Plan, Oxford, and many more. We verify your benefits for free.
Convenient Location
80 Congress Street, Suite 106, Springfield, MA 01104 β easily accessible from all of Western Massachusetts and the Berkshires.
Our Inpatient and Outpatient Addiction Treatment Programs
Every person has a different story. We offer both inpatient and outpatient rehab options, building a treatment plan around your specific substance, health history, and life circumstances. From medical detox to aftercare, we support you at every stage of recovery.
Medical Detox
24/7 clinically supervised withdrawal management for alcohol, opioids, benzodiazepines, and other substances. Medication support available to ease symptoms safely.
Inpatient Rehab
Live on-site in our residential treatment program with daily therapy, structured routine, and 24/7 support. A substance-free environment designed for intensive healing.
Residential treatment Β· 24/7 care Β· 28+ days
Outpatient Rehab
Keep working or caring for family while attending scheduled therapy sessions. Ideal as a step-down from inpatient care or for mild-to-moderate substance use disorders.
Flexible scheduling Β· Live at home
Intensive Outpatient (IOP)
Structured therapy several hours a day, multiple days a week, designed to fit around work, school, and family commitments in Western Massachusetts.
9+ hours/week Β· Step-down option
Dual Diagnosis
Integrated care for addiction alongside depression, anxiety, PTSD, bipolar disorder, and other mental health conditions. Available in both inpatient and outpatient settings. Learn more β
Drug & Alcohol Counseling
Professional counseling services to address substance use disorders, develop healthy coping strategies, and support long-term recovery through individual and group sessions.
Comprehensive Addiction Treatment for All Substances
We provide evidence-based treatment for a wide range of substance use disorders. Whether you need inpatient or outpatient care, we're here to help you find lasting recovery.
Inpatient rehab Springfield MA Β· Outpatient rehab Springfield MA Β· Alcohol rehab Springfield MA Β· Opioid addiction treatment Springfield β we treat it all.
The Recovery Process at Crossroads Agency
Here's what to expect when you choose Crossroads Agency for inpatient or outpatient addiction treatment in Springfield MA and Western Massachusetts.
Confidential Assessment
Call our admissions team. We'll listen, answer your questions, and help determine if inpatient or outpatient rehab is right for you. We also conduct a free insurance verification β no obligation, no judgment.
Clinical Evaluation & Intake
A licensed clinician evaluates your substance use, medical history, and any co-occurring mental health conditions to create a personalized treatment plan β whether you need residential inpatient care or flexible outpatient treatment.
Detox & Stabilization
If needed, you'll begin medical detox under 24/7 supervision. Our team manages withdrawal symptoms safely and keeps you comfortable throughout the process β before transitioning to inpatient or outpatient care.
Therapy & Treatment
Engage in individual, group, and family therapy sessions. We use evidence-based methods like CBT, DBT, motivational interviewing, and relapse prevention. Available in both inpatient and outpatient settings.
Aftercare & Relapse Prevention
Your recovery continues after treatment. We build a comprehensive aftercare plan including alumni support groups, ongoing check-ins, and relapse-prevention strategies β whether you completed inpatient or outpatient rehab.
Aftercare & Sober Living Support
Recovery doesn't end when treatment ends β whether you completed inpatient or outpatient rehab. Our aftercare program includes:
- β Alumni support groups & community events
- β Relapse-prevention planning tailored to your triggers
- β Ongoing check-ins with your care team
- β Referrals to sober living and transitional housing
- β Career and life skills support
Proudly Serving Western Massachusetts & the Berkshires
Find inpatient and outpatient addiction treatment near you. Select your city below to learn more about local services. Rehab near me is just a call away.
Springfield, MA
Inpatient & Outpatient Addiction Treatment
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drug rehab Pittsfield MAInsurance & Cost for Inpatient and Outpatient Rehab Springfield Massachusetts
Cost is one of the biggest reasons people delay getting help β and one of the easiest things to clear up with a single phone call. We verify your benefits for free, before you commit to anything. Insurance verification is quick and confidential.
Does insurance cover inpatient or outpatient rehab? Yes β most major insurance plans offer coverage for both inpatient and outpatient addiction treatment. We accept:
Self-pay options and sliding-scale rates are also available. Call us to discuss what fits your budget.
π Free Insurance Check: (844) 635-1255What Our Clients Say
Real experiences from individuals and families who found hope and healing at Crossroads Agency.
"The inpatient program saved my life. I needed that 24/7 structure to break the cycle. The counselors understood me, and I've been sober for 14 months now."
inpatient rehab Springfield MA"My son struggled with opioids for years. The outpatient program here saved his life. He was able to keep working while getting the help he needed."
outpatient rehab Springfield MA"I started with inpatient detox and stepped down to outpatient care. The transition was seamless. I'm back at work and happier than I've been in a decade."
drug counseling Springfield MA
Frequently Asked Questions About Inpatient and Outpatient Addiction Treatment
How do I find inpatient or outpatient addiction treatment near me?
Crossroads Agency serves clients throughout Western Massachusetts and the Berkshires. Call our admissions line at (844) 635-1255 and we'll help you determine if inpatient or outpatient rehab is right for you. Whether you need detox, residential care, or flexible outpatient treatment, we'll guide you to the right option.
Do you accept insurance for inpatient or outpatient rehab?
Yes β most major insurance plans are accepted for both inpatient and outpatient rehab. Call our admissions line for a free, confidential benefits check. We accept Aetna, Cigna, BlueCross BlueShield, UnitedHealthcare, Medicaid, Medicare, Empire Plan, Oxford, TRICARE, and many more.
What's the difference between inpatient and outpatient rehab?
Inpatient rehab means living on-site for 24/7 structured care, typically for 28 days or more. Outpatient rehab lets you attend therapy sessions while living at home, working, or caring for family. Intensive Outpatient (IOP) offers a middle ground with several hours of therapy per week.
Is medical detox necessary before inpatient rehab?
For alcohol, benzodiazepines, and opioids, medically supervised detox is strongly recommended before therapy begins β whether you're entering inpatient or outpatient care. Our medical detox program ensures your safety and comfort during withdrawal.
How long does inpatient rehab take?
Inpatient programs typically range from 28 to 90 days, depending on the severity of use and personal history. Your treatment plan will be tailored to your specific needs.
What if I've tried treatment before and relapsed?
Relapse is common and does not mean treatment "failed." Our team will review what happened in previous treatment and adjust your plan β often addressing a different level of care, a co-occurring condition, or a stronger aftercare plan. Recovery is a journey, not a single event.
Can I keep my job while in outpatient rehab?
Yes β outpatient rehab is designed to fit around work, school, and family commitments. Intensive Outpatient (IOP) offers flexible scheduling options.
Do you treat co-occurring mental health conditions?
Yes. We offer dual diagnosis treatment for addiction alongside depression, anxiety, PTSD, and other conditions β available in both inpatient and outpatient settings.
Is everything confidential?
Yes. Calls and assessments are confidential and protected under applicable privacy law. Your health information is protected, and speaking with our team does not obligate you to enroll in any program.
How fast can I get into inpatient treatment?
Many people complete an assessment the same day they call and begin inpatient treatment within 24 to 48 hours, depending on bed availability. Call us today to get started.
Start Your Recovery Today
One confidential call can tell you what your options are, what it costs, and how soon you can start β whether you need inpatient or outpatient rehab. No obligation.
Confidential Β· Most insurance accepted Β· No obligation