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For individuals with hearing impairments, please refer to the MassRelay (MR) phone numbers listed below to contact Crossroads Agency.
80 Congress St
Springfield, MA 01104
Phone: 413 739-1611
Fax : 413 739-1711
42 Summer Street
Pittsfield, MA 01201
121 Lincoln Street
Worcester, MA 01605
(MR) Speech to Speech Dail 711 or
(MR) TTY and ASCII Dial 711 or
(MR) Voice-carry-Over Dial 711 or
(MR) Spanish to Spanish Dail 711 or
Hours of Business
Monday thru Friday - 8am to 6 pm
Saturdays - By Appointment only
Extended business hours
To accomodate our customers' busy schedules, we have early or extended hours by appointment only.
Offices are closed MOST major holidays unless overwise scheduled.