Where to Find Us:

For individuals with hearing impairments, please refer to the MassRelay (MR) phone numbers listed below to contact Crossroads Agency. 

Crossroads Agency
80 Congress St 

Suite 106
Springfield, MA 01104


Phone: 413 739-1611

Fax : 413 739-1711

 

Crossroads Agency

42 Summer Street

Suite 201

Pittsfield, MA 01201

 

Phone: 413-442-6700

Fax: 413-442-6708

 

Crossroads Agency

121 Lincoln Street

Worcester, MA 01605

 

Phone: 508-795-1611

Fax: 508-795-1612

 

(MR) Speech to Speech Dail 711 or

1-800-439-0183

(MR) TTY and ASCII Dial 711 or

1-866-645-9870

(MR) Voice-carry-Over Dial 711 or

1-800-439-7370

(MR) Spanish to Spanish Dail 711 or

1-866-887-6619

Agency Hours

Hours of Business

Monday thru Friday - 8am to 6 pm

Saturdays - By Appointment only

 

Extended business hours

To accomodate our customers' busy schedules, we have early or extended hours by appointment only.

 

Offices are closed MOST major holidays unless overwise scheduled.